Privacy Policy

How We Collect and Use Your Information

Information You Provide Us Directly

When you sign up for the MetaWiper, we will ask you to provide your name, email address, and company name. You will then be asked to create a password to log in to your account.

The information you provide us when signing up for your account is used to:

  • Enable access to the MetaWiper tool, and reports;

  • Provide customer support regarding your use of the MetaWiper (e.g., forgotten password); and

  • Respond to your inquiries regarding our services.

If you choose to obtain more information about upgrading from the free to the paid version, we will collect your name, company name, email address, phone number, and information about your role within your company (e.g., job title).

We use this information to follow-up with you about upgrading to the paid version, and to inform you about other products and services you may be interested in.

You may unsubscribe from and request to no longer receive product and service information from us at any time by clicking on the unsubscribe link provided in the email.

Information and documents provided in MetaWiper tool are strictly confidential, encrypted and not accessible by other users or broader MetaWiper team. With your consent, MetaWiper may access your account as part of investigating and responding to a support request.

We will run aggregate reports around system usage to determine the number of sign ups for the assessment, MetaWiper actions as well as how many assessments are in use. These reports do not contain any information provided during account signup or information provided in the course of creating a project, completing an assessment, or reviewing an assessment report.

 

Information Collected Using Cookies and Other Data Collection Technologies

We use cookies and other data collection technologies to:

  • Help you navigate our web by facilitating the signup and login process. You may choose to have a cookie set to recognize you next time you return to facilitate easy access.

  • Personalize your experience

  • Analyze which pages and areas of the service are visited

  • Provide features, such as instructional and product support videos

 

Information Automatically Collected

As is true of most websites, we gather server log file information automatically, such as your IP address, browser type, referring/exit pages, and operating system. We use this information to administer our website and service, understand how visitors navigate through our service, and to enhance your experience while using our service.

 

How We Share Your Information

We may engage and contract with third party companies (e.g., service providers) to provide services that help us with our business activities such as cloud hosting services. These third party service providers are limited to only using information as instructed to provide contracted services to us.

We may also disclose your personal information:

  • As required by law such as to comply with a subpoena or similar legal process. To the extent we are legally permitted to do so, we will take commercially reasonable steps to notify you in the event that we are required to provide your personal information to third parties as part of a legal process. We may be required to disclose personal information in response to lawful requests by public authorities, including requests from national security or law enforcement authorities.

  • When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a written government request

  • If we become involved in a merger, acquisition, or any form of sale of some or all of its assets. In the event of a merger, acquisition, or any form of sale of some or all of our assets, we will ensure that the acquiring organization agrees to protect personal information in accordance with the commitments we have made in this Privacy Notice, and that the acquiring organization will provide notice before personal information, customer information, or business information becomes subject to a different privacy notice.

  • To any other third party with your prior consent to do so

We will share your personal information with third parties only in the ways that are described in this Privacy Notice. We do not otherwise sell your personal information to third parties.